Return Policy

Returns and Exchanges

We want you to be satisfied with your purchase. If you are not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.

Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition as when you received it
• In the original packaging
• Accompanied by proof of purchase

Non-Returnable Items

Certain items are not eligible for return, including:

• Customized or personalized items
• Items damaged by misuse or normal wear
• Items without proof of purchase

Return Process

To initiate a return:

1. Contact us at the email or phone number provided below
2. Provide your order number and reason for return
3. Receive return authorization and instructions
4. Ship the item back using the provided instructions

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item was defective or we made an error. Original shipping costs are non-refundable.

Exchanges

If you need to exchange an item, please contact us first. We will provide instructions for returning the original item and placing a new order if applicable.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact Us

For questions about returns or to initiate a return, please contact us at:

Email: contactus@vefthranbriz.world
Phone: +1 (708) 948-7240
Address: 1117 Chicago Ave, Oak Park, IL 60302, United States